Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Akrta Solutions Private Limited ("Akrta," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

Akrta provides AI and automation consulting services, including but not limited to:

• Strategy and advisory consulting
• AI implementation and integration services
• Custom AI solution development
• Training and workshops
• Ongoing support and maintenance

3. Service Engagement

3.1 Consultation Sessions

Consultation sessions are scheduled through our booking system. Clients must provide at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to fees.

3.2 Project Work

For implementation projects, we will provide a detailed Statement of Work (SOW) outlining:

• Project scope and deliverables
• Timeline and milestones
• Pricing and payment terms
• Responsibilities of both parties

4. Pricing and Payment

4.1 Consulting Services

Pricing for our consulting tiers (Essential, Deep Dive, Blueprint) is displayed on our website and may be updated periodically. All prices are in United States Dollars (USD) unless otherwise specified.

4.2 Implementation Projects

Custom implementation projects are quoted individually based on scope and requirements. Payment terms will be specified in the SOW.

4.3 Payment Terms

• Payment is due as specified in the invoice or SOW
• We accept payment via bank transfer and other agreed-upon methods
• Late payments may be subject to interest charges
• All fees are non-refundable unless otherwise specified in writing

5. Intellectual Property

5.1 Client-Owned IP

Upon full payment, clients own the custom code and deliverables created specifically for them as part of implementation projects, subject to any open-source licenses or third-party components.

5.2 Akrta-owned IP

Akrta retains ownership of:

• Pre-existing methodologies, frameworks, and tools
• General knowledge and expertise
• Templates and reusable components

5.3 Third-Party Components

Solutions may include third-party open-source software or APIs, which are subject to their respective licenses.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the engagement. This obligation survives termination of services.

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.

7.2 Disclaimers

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not guarantee specific business results or outcomes from our services.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AKRTA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY CLIENT FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

9. Client Responsibilities

Clients are responsible for:

• Providing timely and accurate information
• Ensuring availability of key stakeholders
• Providing necessary access to systems and data
• Complying with all applicable laws and regulations
• Reviewing and providing feedback on deliverables

10. Termination

10.1 Termination by Either Party

Either party may terminate an engagement with written notice as specified in the SOW. The client remains responsible for payment for work completed up to the termination date.

10.2 Termination for Cause

Either party may terminate immediately if the other party breaches these Terms and fails to cure the breach within 15 days of written notice.

11. Data Protection and Privacy

We process personal data in accordance with our Privacy Policy and applicable data protection laws. Clients are responsible for ensuring they have appropriate rights to share any data with us.

12. Independent Contractor

Akrta is an independent contractor. Nothing in these Terms creates an employment, partnership, or agency relationship.

13. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond their reasonable control, including natural disasters, acts of government, strikes, or other force majeure events.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by the laws of India, without regard to conflict of law principles.

14.2 Dispute Resolution

Any disputes arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through arbitration in accordance with Indian Arbitration and Conciliation Act, 1996.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with any SOW and our Privacy Policy, constitute the entire agreement between the parties and supersede all prior agreements and understandings.

18. Contact Information

For questions about these Terms, please contact us at: